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Managed Services

Managed Services include the recurring maintenance of Microsoft Solution environments along with 24/7 help desk support.

 

Contact

 

Project Services

We apply Economy of Scale

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24/7 Support

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Mentoring

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Hybrid Services: Consulting, Staff augmentation

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Training and Managed

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Predictable and Scalable

Fixed monthly fee

No hidden costs

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Flexible

Fits your PMO's maturity level

On-demand

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Subject Matter Experts

Microsoft Gold Partner

Microsoft Most Valuable Profession (MVP)

Microsoft Certified Profession (MCP)

 

Managed Services

The power behind in data analytics became part of our day-to-day lives. We are proud to deliver the most complex data analytics services that tell customers satisfying there growing appetite to deliver and look into data insights for their project.

 

Managed Services +

Set-Up and Configuration:

  • 1 Week Solution Design Workshop Includes:
  • Security Permissions
  • Project Level Custom Fields
  • Task Level Custom Fields
  • Resource Level Custom Fields
  • Resource Rates and Skillsets
  • Resource Calendars
  • Portfolio Views
  • Project Types
  • Project Schedule Templates

1 Week On-Site Admin + End User Training Includes:

2 Day On-Site End User Training: This course is designed to teach end-users of Office 365 PPM (Project Online) how to effectively manage projects and resources. Participants will learn how to initiate projects in the Project Web App (PWA), collaborate with project sites, interact with the PWA ribbon, build resource teams as well as manage task and timesheet assignments and updates.

2 Day On-Site Admin Training: Project Online implementers taking this intensive 2-day course learn how to properly configure and maintain Project Online using both Project Professional and the Project Web App interface. Administrators also learn how to manage the integration points between Project Online and SharePoint Server, as well as how to configure project collaboration sites and Power BI features.

Monthly management:

  • Monthly Health Check Power BI Report (Full Content Pack)
  • Quarterly PPM Training
  • Quarterly Capability Assessments
  • Unlimited Help Desk Support •Unlimited Project Custom Field Additions and Modifications
  • Unlimited Task Custom Field Additions and Modifications
  • Unlimited Resource Custom Field Additions and Modifications
  • Unlimited Risk Field Additions and Modifications
  • Unlimited Issues Custom Field Additions and Modifications
  • Unlimited Views Additions and Modifications
  • Unlimited Configuration Updates & Configuration Changes
  • Add or Update the Custom Fields
  • Lookup values
  • Power BI Reports (up to 20-30 fields in Reports
  • 10 Custom Power BI or Excel Reports
 

The Flow of Managed Services

Untitled presentation (1)

 

Comparision of Basic vs Plus

Basic Plus


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7
Recurring Maintenance
Monthly Health Check Report
Quarterly PPM Training: 2 Hours
Quarterly PPM Training: 4 Hours
Quarterly Capability Assessments Initial
Quarterly Capability Assessments Initial with Recommendations and Quarterly Reviews
Help Desk
Unlimited Troubleshooting Support
Unlimited Project Custom Field Additions and Modifications
Unlimited Task Custom Field Additions and Modifications
Unlimited Resource Custom Field Additions and Modifications
Unlimited Risk Field Additions and Modifications
Unlimited Issues Custom Field Additions and Modifications
Unlimited Views Additions and Modifications
WE DO THE WORK
Extra
Trusted IT Group Resource Engagement Management and Leveling Tool
Microsoft and TIG’s Power BI Content Packs—20 Reports
10 Custom Power BI Reports
 

OUR YOUTUBE CHANNEL

More than 45,000​ of viewed hours of free training materials on our YouTube channel.

If you'd like to learn more about our capabilities, please email at info@trusteditgroup.com or call at (877) 797-7499.

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